Privacy policy

PRIVACY POLICY

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SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email Marketing:

With your permission, we may send you emails about our store, new products, and other updates.

SMS Marketing Terms and Conditions:

We use a text messaging platform, which is subject to the following terms and conditions. By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you consent to receive SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, a company in the European Union headquartered in Sofia, Bulgaria, EU. This data will be used to send you marketing messages and targeted notifications. If you wish to unsubscribe from receiving marketing messages and SMS notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link provided in one of our messages. You understand and agree that other unsubscribe methods, such as the use of words or alternative requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply. If you have any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume you consent to our collecting and using your information for that specific purpose.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, collect your information, or disclose it by contacting us at contact@vyralla.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

Keep in mind that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.